Easy Coach is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and relevant state and territory legislation.

When you visit our website, interact with us online, or engage our services, we may collect personal information from you such as your name, contact details, or other identifying information. This information is collected only when reasonably necessary for us to deliver our services, respond to enquiries, or fulfill our obligations under the National Disability Insurance Scheme (NDIS).

We collect personal information through our website forms, email communications, telephone conversations, social media platforms, and face-to-face interactions. Information is collected fairly, with your consent, and is stored securely.

Your personal information will be used for the purposes for which it was collected, such as processing service requests, managing your support plans, or communicating with you. We will not disclose your information to third parties without your consent unless required or authorised by law.

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date, and that it is protected from misuse, interference, loss, unauthorised access, modification, or disclosure.

You have the right to access and request correction of the personal information we hold about you. If you would like to access or update your information, or if you have a question or complaint about your privacy, please contact us via https://easycoach.com.au/contact-us/